Let’s be honest. It is the financial goals of increased profits and higher revenue that are essential in all businesses to survive and thrive. Any investments that do not seem to contribute to the financial health will be viewed as unnecessary overhead. The investments that are indirect contributors will need to be related to the financial goals.
Edward Deming changed our mindset that was set on looking at quality as a cost, which helped us look at quality investments as a direct contributor to financial health. Similarly, it is imperative to identify the link between satisfied employees and financial goals. That way, the projects that affect employee satisfaction and morale can be prioritized and monitored through their relation to financial health.
I addressed this issue on Matt Ray’s talk show on America’s 1st News that was syndicated to more than 77 channels coast to coast across the USA. Please click this link to listen to the entire interview.